The company was founded in 2009, by renowned IT expert and industry though leader, Eric Garcia.. The company aims to help business improve their marketing and customer service departments by creating a customized technology solution that will produce effective, business results. The company also helps businesses improve their internal workings and functions.

The websites does not have a live chat option, but is customer service representatives more than make up for it. The quality of content and the speed with which it is delivered, coupled with its cheap pricing has made it a big name in the market.